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Menlo Park, California, United States: Top social-media platforms WhatsApp, Instagram and Facebook went down late Monday night as a suspected global outage and technical failure disrupted their services.
The platforms, owned by American internet giant Facebook, experienced outages around 9 PM, India time, and millions of users complained that fresh messages were not being loaded, and user feed disrupted.

Twitter message Facebook whatsapp instagram Down

Twitter message Facebook whatsapp instagram Down

Twitter message Facebook whatsapp instagram Down

When contacted, a Facebook spokesperson said in a statement, “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

No sooner than the outages impacted the services, users started complaining on micro-blogging site Twitter about the disruption in services.

Officials in the social-media giants said that urgent steps are being taken to sort out the issue at the earliest.

Just as Facebook’s Antigone Davis was live on CNBC defending the company over a whistleblower’s accusations and its handling of research data suggesting Instagram is harmful to teens, the company’s entire network of services suddenly went offline. On Twitter, Facebook communications exec Andy Stone says, “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

A peek at Down Detector (or your Twitter feed) reveals the problems are widespread. While it’s unclear exactly why the platforms are unreachable for so many people, their DNS records show that, like last week’s Slack outage, the problem is apparently DNS (it’s always DNS). Cloudflare senior vice president Dane Knecht notes that Facebook’s border gateway protocol routes — BGP helps networks pick the best path to deliver internet traffic — have been “withdrawn from the internet.”

Instagram.com is flashing a 5xx Server Error message, while the Facebook site merely tells us that something went wrong. The problem also appears to be affecting its virtual reality arm, Oculus. Users can load games they already have installed and the browser works, but social features or installing new games does not. The outage is thorough enough that it’s affecting Workplace from Facebook customers and, according to Jane Manchun Wong, Facebook’s internal sites.

There’s no word yet from Facebook about what may be causing the problem or when those sites, including Messenger and WhatsApp, will be operational again, but we will update this article with more information when it’s available.

We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible.

Thanks for your patience!

— WhatsApp (@WhatsApp) October 4, 2021

We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.

— Facebook (@Facebook) October 4, 2021

Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it! #instagramdown

— Instagram Comms (@InstagramComms) October 4, 2021